Shipping Policy

Last Updated: July 2026

Thank you for shopping with Urban Ziyaar. We are committed to delivering your orders safely and on time. Please read our shipping policy below.

Order Processing

• All orders are processed within 1–2 business days after order confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

• During peak seasons or promotional campaigns, processing times may be slightly longer.

Shipping Charges

• Flat Shipping Fee: PKR 200 on all orders across Pakistan.

Estimated Delivery Time

• Major Cities: 2–4 business days

• Other Cities & Remote Areas: 3–7 business days

Please note that delivery times are estimates and may vary due to weather conditions, public holidays, or courier service delays.

Order Tracking

Once your order has been dispatched, you will receive a tracking number via SMS, email, or WhatsApp (where applicable) so you can monitor your shipment.

Delivery Information

Please ensure that your shipping address and contact details are accurate when placing your order. Urban Ziyaar is not responsible for delays or failed deliveries caused by incorrect or incomplete address information.

Delivery Delays

While we strive to deliver every order within the estimated timeframe, unforeseen circumstances beyond our control may occasionally cause delays. We appreciate your patience and understanding.

Damaged or Missing Items

If your order arrives damaged or if any item is missing, please contact our customer support within 48 hours of receiving your package. We will investigate the issue and work towards a suitable resolution.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team. We are always happy to assist you.